Roadside
Commercial vehicle roadside assistance.
When a vehicle stops, the aim is to get it safe, diagnosed, and moving again as quickly as possible.
Coopers bring workshop standards to the roadside, with a fully equipped service van, and calm support for the driver.
Fully equipped service van.
The roadside van is set up like a small workshop. It carries tools, diagnostics, and common parts.
Many faults can be repaired at the scene, without needing recovery.
- Diagnostics for truck and trailer systems.
- Tools for air, brake, and suspension repairs.
- Lighting and electrical repair equipment.
- Safe working kit for roadside repairs.
Workshop level fault finding.
Roadside work is carried out with a workshop mindset. This means better decisions on what can be repaired on site,
and what needs workshop time.
- Calm communication with the driver and traffic office.
- Clear explanation of what has been found.
- Temporary repairs only where they are safe and suitable.
- Follow up work planned back at the workshop if needed.
On site support for parked vehicles.
Not every fault happens on the road. Coopers can attend yards, customer sites, and loading points,
to deal with issues that would otherwise take vehicles out of service.
- Assistance at delivery points and customer premises.
- Support for vehicles that will not start, or will not build air.
- Help with trailer coupling, air, and electrical connection faults.
Trusted partner network.
When vehicles are out of area, Coopers use trusted partners to reach the driver.
Information is shared back, to keep records straight, and plan any follow up work.
- Support for vehicles away from the normal operating area.
- Breakdowns logged so fleet records stay accurate.
- Follow on checks carried out back at the workshop if required.
Recent roadside jobs.
Photos from recent callouts and roadside support work.
